When you contact us
We use the name, contact information and memorial details you provide to respond to your inquiry and help with your request. Your submission is saved so our team can follow up and may be delivered to our business email and order-management tools.
Text messages
If you choose to receive text messages from Johnson Monument Company, we use your mobile number, consent records and message information to provide customer-care conversations and manual or automated updates about your memorial order, proof and delivery. Some messages may include links related to your order. We also use these records to honor opt-out requests and provide help. Telnyx, our messaging provider, and service providers involved in message delivery process the information needed to provide this service. We do not sell or share SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. For questions, call 615-444-5603 or email orders@johnsonmonumentcompany.com. See our SMS Terms.
Private family links
A link to a proof, preview or progress page can provide access to that information. Please share it only with the people you want to see it. Contact us if you need help with a link.
Website operation
Our hosting systems may record basic request information for operation and security. Administrator access uses a session cookie. Fonts are requested from Google Fonts. The memorial explorer runs in your browser; selecting a stone does not submit an inquiry.
Your choices
For questions about your information, or to ask us to correct or remove information where possible, contact orders@johnsonmonumentcompany.com or 615-444-5603. Please avoid including sensitive information that is not needed for your request.